Shipping policy

Shipping & Delivery Policy – Perella Bags

Thanks for shopping with Perella Bags! We know that once you've ordered your bag, you want to know exactly when it's landing on your doorstep — so here's everything about how we process, ship, and deliver your order.

This policy applies to all orders shipped within the United States.

Order Processing Time

Orders are processed within 2–4 business days
We process orders Monday through Friday
Orders placed on weekends or holidays will be processed the next business day

Order Cut-Off Time

Daily cut-off time: 4:00 PM (ET) Eastern Time
Orders placed before the cut-off may go out for processing the same business day
Orders placed after the cut-off will be processed the following business day

Shipping Method & Transit Time

Shipping method: Standard US Shipping
Estimated transit time: 8–11 business days (Monday to Friday)

Total Estimated Delivery Time

Processing time: 2–4 business days
Transit time: 8–11 business days
Total estimated delivery: 10–15 business days

Delivery times are estimates. Occasionally, carrier delays, weather, or high-demand seasons (like holidays) can push things a little later than expected — if that happens, we'll keep you posted.

Shipping Charges

$25 shipping on all orders

Delivery Address

Orders ship to the address you provide at checkout, so please double-check it before submitting your order. Perella Bags isn't able to take responsibility for delays or misdeliveries caused by incorrect or incomplete address details — but if you catch a mistake quickly, reach out and we'll do what we can before it ships.

Order Changes & Cancellations

Need to change something or cancel your order? Contact us as soon as possible at business@prellabags.store — we're quick to respond, but once an order has already been processed or handed off to the carrier, we may not be able to make changes.

Order Tracking

Once your order ships, you'll get a confirmation email with tracking info. Tracking details are usually active within 24–48 hours of dispatch, so if it doesn't show movement right away, that's normal — give it a day.

Lost or Delayed Orders

If your order seems delayed or has gone missing in transit, let us know at business@prellabags.store. We'll track it down with the carrier and make sure you're taken care of.