About Us

Welcome to Perella Bags, a dedicated ladies' handbag store created with the belief that everyday essentials should combine honesty, craftsmanship, durability, and style.

Perella Bags is operated by Trust N Mart LLC, a registered company committed to providing customers with a secure, transparent, and reliable online shopping experience. As the company behind Perella Bags, Trust N Mart LLC oversees our daily operations, customer support, order fulfillment, and business practices

Our goal is to make it easier for customers across the United States to find bags that fit their everyday lives — whether it's a slim crossbody for a night out, a classic tote for daily use, or a spacious shoulder bag for work and travel. We believe a bag is something you carry every single day, which is why it should be both well-made and dependable.

A handbag is more than an accessory — it's something you trust with your essentials, hundreds of times a year. That's why every product on Perella Bags is selected and presented with care, with clear product information, honest photography, and straightforward policies so customers can shop with confidence.

Our Purpose

Our purpose at Perella Bags is to build transparency, confidence, and trust into every part of the online handbag-shopping experience.

We know online shoppers often run into frustrating problems: unclear product descriptions, photos that don't show real detail, missing material information, unexpected shipping costs, vague delivery windows, or return policies that turn out to be more complicated than advertised.

To address this, every product we list includes clear specifications where available — including:

Material (leather, vegan leather, canvas, etc.)
Color and finish options
Bag type and compartment layout (tote, crossbody, shoulder bag, clutch)
Dimensions
Price in US dollars, shown clearly with no hidden add-ons at checkout

Shipping costs, estimated delivery windows, and return conditions are shown clearly before or during checkout — never as a surprise afterward.

What We Offer

Our focus is ladies' handbags. By specializing in this category, we're able to put our full attention into curating designs that are functional, durable, and genuinely useful day to day. Our current collection includes:

Tote Bags — Spacious, everyday carry for work or errands
Crossbody Bags — Compact, hands-free designs for outings
Shoulder Bags — Classic, elegant designs for daily wear
Clutches — Refined styles for evenings and special occasions

Each product page lists the specific materials, dimensions, and features of that item — we don't reuse one product's description for a different item, and we don't imply every bag includes the same features. Customers should always check the individual product page for exact specifications before ordering.

How We Present Our Products

Every listing on our site is built to include:

A clear, accurate product title
Real product photography
An honest, easy-to-understand description
Available colors and variants
Material information
Price in USD
Current stock availability

Product photos are meant to represent the item as accurately as possible — though colors may look slightly different depending on your screen, lighting, or device settings. Product titles, prices, and availability shown on our site are kept consistent with what's listed in our product feed, so what you see is what you get, from browsing to checkout.

Accurate Pricing & Availability

Prices on our store are displayed in US dollars. We make reasonable efforts to keep pricing and stock levels current across our website, shopping cart, and checkout.

Adding an item to your cart doesn't reserve it — in rare cases, a product may sell out before checkout is completed. If a pricing or availability error affects an order, we'll review it and reach out to you directly, and any affected payment will be refunded according to our Refund Policy.

Our Store Policies

Perella Bags maintains clear, customer-facing policies covering:

Shipping Policy
Refund and Return Policy
Payment Policy
Privacy Policy
Terms of Service

These policies explain order processing times, delivery windows, shipping costs, accepted payment methods, return eligibility, and refund timelines. We encourage every customer to review these before placing an order, and we keep them consistent across our website and footer navigation.

Our Commitment to Customers

Every purchase at Perella Bags is more than a transaction — it's the start of a relationship we want to earn your trust in. That means:

Clear, accurate product descriptions
Honest product photography
A secure, simple checkout
Transparent shipping information
Fair return and refund handling
Timely, respectful responses to every inquiry

If an item arrives damaged, defective, or incorrect, we review the issue and provide a fair resolution under our Return and Refund Policy. If you simply change your mind, our return conditions are clearly explained on our Refund Policy page — no guesswork required.

Customer Support

Our team is available to help with:

Bag sizing, materials, and product details
Order status and tracking
Shipping questions
Returns, refunds, and exchanges
Address corrections before dispatch
Any general questions about your order

Customers can reach us anytime using the contact details below, and we aim to respond promptly and professionally to every message.

Looking Ahead

As Perella Bags grows, we're committed to expanding our handbag collection, improving product detail and photography, strengthening customer support, and keeping every policy clear and up to date. Our long-term goal is to become a trusted name in ladies' handbags — known for quality, durability, and straightforward, honest business practices.

Business Information

Trade Name: Trust N Mart LLC
Business Name: Perella Bags
Business Category: Ladies' Handbags and Accessories
Service Area: United States
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (Eastern Time); Saturday & Sunday: Closed
Phone: +1 (786) 250-0524
Email: business@prellabags.store
Address: 7901 4th St N, Ste 300, St. Petersburg, FL 33702, United States